Privacy Policy
SABSUS collects and processes data only to provide its business automation services, including CRM, customer communication, social media integrations, AI-assisted automation, workflow automation, analytics, and related operational tools.
Instagram Integration Data
For Instagram integration, SABSUS may receive and process Instagram professional account information, username, Instagram user ID, account type, comment IDs, comment text, media or post identifiers, message and reply status, webhook events, and connection status.
Access tokens are stored securely and are never displayed to users or reviewers. App secrets, client secrets, and access tokens are never exposed publicly.
Infrastructure and Service Providers
SABSUS may use Google Cloud and Firebase for hosting, backend processing, database storage, logs, storage, Cloud Functions, and Secret Manager.
SABSUS may use OpenAI for AI-assisted automation, such as classifying Instagram comments and generating suggested or automated replies based on business-configured rules.
Meta Platform Data
SABSUS does not sell Meta platform data. SABSUS does not use Meta platform data for unrelated advertising or unrelated third-party purposes.
SMS Privacy
When a user opts in to receive SMS messages from SABSUS, we may collect the user's name, mobile phone number, consent status, consent timestamp, source page, and consent version. This information is used solely to provide transactional messages regarding CRM leads, account activity, tasks, and service updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SABSUS is a platform used by businesses to operate customer communications. Each business customer is responsible for sending SMS messages from its own Twilio account, phone number, and brand identity within the SABSUS platform. SABSUS provides the software workflow, consent capture, operational records, and automation tools; the sending business remains responsible for its own recipients, opt-in records, message content, sender identity, and compliance with applicable messaging rules.
SABSUS does not combine customer contact lists across businesses or send one company's messages under another company's brand.
Data Deletion and Contact
Users can contact support@sabsus.com for privacy, access, correction, or deletion requests.
